Discussion topic: Router not arrived
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Message posted on 10 Apr 2024 03:29 AM
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Router not arrived
Hiya, my broadband is due to start today but I haven't received my router?
anyone have any ideas?
thanks
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Message posted on 10 Apr 2024 05:45 AM
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Re: Router not arrived
The activation will still go ahead so if it doesn't turn up today then give Sky a call if nothing shows via your account about it being dispatched.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 10 Apr 2024 07:15 AM
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Re: Router not arrived
It doesn't say anything in my account, so very frustrating.
maybe the router will come today, but I doubt it. Why can't I talk to someone and not a bot over chat ? I swear you used to be able to.
thanks
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