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Discussion topic: Router location

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This message was authored by: Aurora21

Router location

Hello,  I have a big problem. Recently moved into a newly built flat. The ONT box is in the same room as the laundry room. I won't be able to install our broadband router and put it on top of the washing machine due to health and safety. 

 

The ONT box is on the right handside. 

 

Can you please help me as we need wifi? 

Wifi is going to be activated on the 4th of April. 

 

 

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This message was authored by: max+bank

Re: Router location

How about wall mounting it?  They are available on ebay/amazon etc and would solve the issue. Just check where to drill looking at those walls. The other option is the flat looks like it has been cabled for a wired network (just above the ONT). If it is all connected, just put the ONT lead into the wall and then put the router in the lounge or wherever there is a network point. 

This message was authored by: Chrisee

Re: Router location

Posted by a Superuser, not a Sky employee. Find out more

@Aurora21 the suggestion of using thhe ethernet cabling made by @max+bank is a good one but the connection between the ONT and the hub must be kept separate from any LAN Ethernet connections from the hub to your devices.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Aurora21

Re: Router location

Hey guys, thank you very much for the suggestions. But we cannot put a wall mount as stated in the tenancy agreement. My hands are tied. Thank you for the suggestions. 

This message was authored by: Chrisee

Re: Router location

Posted by a Superuser, not a Sky employee. Find out more

@Aurora21 there sre ethernet points in the room simply find if thry connect to another room. Link the ONT to the port and the hub to the other port at the other end and it should work without drilling holes . Stupid location for the ONT in the first place. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Aurora21

Re: Router location

@Chrisee thank you. But I am not tech savvy. I may have to call sky to sort out our connection. I might try your method but can you please elaborate more? Thanks. 

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This message was authored by: Aurora21

Re: Router location

I tried to connect the wifi router in this wall socket but I am not sure if this will work. Our wifi will go live tomorrow. The ethernet cable and I turned on the wifi router. Please tell that the wifi will work tomorrow. Thanks.

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This message was authored by: Chrisee

Re: Router location

Posted by a Superuser, not a Sky employee. Find out more

@Aurora21 there is no way of knowing whether or not the set up will work it all depends how the ethernet scorets are wired. Unfortunately it is very unlikely Sky will send out an engineer to help.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: FLC

Re: Router location

@Aurora21 

You also need to connect a second ethernet cable between the ONT & the port in the cupboard that matches that port. You can use the LAN LED on the ONT to confirm when you have the correct port, as that will light/flash when you have a physical connection.

 

But it would be better to connect the router directly to the ONT until you've confirmed your service is active. Then move it.

This message was authored by: max+bank

Re: Router location

@FLC makes a good suggestion. Connect the router direct to the ONT for a day or so to make sure all is working before moving elsewhere. 

The ONT in the cupboard has it's connections on the left hand side facing the back wall and it's the yellow socket that the cable goes into. Once it all works, you will need another Cat5e / 6 ethernet cable to go from the ONT to the wall socket with 4 square holes (above the ONT)  and use the one Sky provided in the other room.  Amazon has loads of choice.

 

https://www.openreach.com/content/dam/openreach/openreach-dam-files/images/fibre-broadband/fibre-for... 

 

Only other suggestion is to hang the router via the network cable in the cupboard so it's away from the washing machine. Odd that you have a tenacy with no ability to mount anything. 

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