Router in wrong place

[Stu18060]

Hi the router has been set up in the wrong place and due to this we get no internet in certain rooms and our phones keeping jumping onto 5G. 

[JimM1]

@Stu18060 What service connection do you have to the hub and which hub do you kave, see the link below!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub