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Discussion topic: Router box

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This message was authored by: Amanda229

Router box

router box keeps showing an amber light and we are loosing WiFi in the house which is causing issues as we work from home and I have started a new job too.  

we have done all the checks and unplugged it and left it off and reset it and the issue still persist. 

can you send out a new router to us as matter of urgency 

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This message was authored by: caesarome

Re: Router box

Posted by a Superuser, not a Sky employee. Find out more

@Amanda229 wrote:

can you send out a new router to us as matter of urgency 


I'm afraid not @Amanda229 as we are customers here so try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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