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Discussion topic: Router admin

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David1910
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This message was authored by David1910 This message was authored by: David1910

Router admin

‎27 Feb 2024 07:40 PM

Hi all,

when trying to change Wi-Fi password and security settings in the admin page, after clicking 'apply' I  keep getting a lost connection message when I've not lost connection.  Has anyone else had this problem?

 

David

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TimmyBGood
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Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Router admin

‎27 Feb 2024 08:08 PM

Posted by a Superuser, not a Sky employee. Find out more
@David1910 wrote:

 Has anyone else had this problem?

Yes: it's most commonly encountered when using Safari over WiFi.  A different browser, and preferably an ethernet connection, are likely to be more successful.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Router admin

‎29 Feb 2024 11:16 AM

Posted by a Superuser, not a Sky employee. Find out more

@David1910 

Also you may get that message because your device gets kicked off the WiFi because you just changed the password.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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