0

Discussion topic: Router IP issues

Reply
This message was authored by SBezza This message was authored by: SBezza

Router IP issues

Hi. I get regular interuptions to my wifi/broadband service and last night the Chromecast i was reconnecting to wifi was advising that IP addresses were not being issued by the router which makes sense for regular interuptions. I'd like to organise a router replacement. 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Router IP issues

Posted by a Superuser, not a Sky employee. Find out more

@SBezza  If you are looking to get a replacement router you will need to go through the troubleshooting steps with an agent and that would need to be done over the phone.

 

Just dial 150 on your landline and listen to the voice prompts. Stay on the line even if the system tries to send you a text.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion