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Discussion topic: Rooter problems
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This message was authored by: Kelly285
Message posted on 23 Jan 2026 08:10 PM
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Rooter problems
Hi my rooter for some reason is not working it's saying in my sky that there is no internet connection we've done the tests and it's all saying it's fine !?
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This message was authored by: JimM1
Message posted on 23 Jan 2026 08:21 PM
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Re: Rooter problems
@Kelly285 What do you see when you look at the sky Hub, linked below explains it!
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
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