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Discussion topic: Robots

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This message was authored by: LukeW2

Message posted on ‎09 Oct 2025 01:15 PM

Robots

So frustrating trying to reach a HUMAN everything is robotic! And extremely un helpful! I want to speak to a human about my WiFi being slow and not reaching my living room in my small 2 bed flat! 

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Superuser
This message was authored by: Daniel0210

Message posted on ‎09 Oct 2025 01:18 PM

Re: Robots

Posted by a Superuser, not a Sky employee. Find out more

@LukeW2 
All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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