Ring doorbell

[Tan66]

my door bell was working perfectly 2 weeks ago, now it will not show the live feed, it says it cannot connect to the wifi, everything is working on. wifi, the ring signal is strong. please can anyone suggest what the problem is.

I have checked with Ring and they say its a wifi issue, i have checked wifi and all is working.

I have deleted app and re installed but its still not working, i have also reset wifi hub.

[jamesn123]

Hi @Tan66 

Did you try disconnecting & reconnecting the Ring doorbell from your WiFi network? E.g. Set it up again in the app

[Tan66]

yes i have tried that and it still does not work.