Discussion topic: Return a router

This message was authored by Alastair129 This message was authored by: Alastair129

Return a router

I recently upgraded to sky ultrafast broadband. My new hub was not delivered on time; fortunately the sky engineer had one with him when he came to install.

The new hub was delivered to my address the day after my installation. I therefore now have a new and unopened router in my possession. Please could you tell me how I can return this to sky free of charge.


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This message was authored by caesarome This message was authored by: caesarome

Re: Return a router

Posted by a Superuser, not a Sky employee. Find out more

You might be able to keep this as a spare but if you want to return it you can print the return label and return it via Royal Mail as this link will help you to do this:



Make sure you get and keep proof of posting when sending this off.

If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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