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Discussion topic: Return a router

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This message was authored by: Alastair129

Return a router

I recently upgraded to sky ultrafast broadband. My new hub was not delivered on time; fortunately the sky engineer had one with him when he came to install.

The new hub was delivered to my address the day after my installation. I therefore now have a new and unopened router in my possession. Please could you tell me how I can return this to sky free of charge.

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This message was authored by: caesarome

Re: Return a router

Posted by a Superuser, not a Sky employee. Find out more

You might be able to keep this as a spare but if you want to return it you can print the return label and return it via Royal Mail as this link will help you to do this:

 

https://www.sky.com/help/articles/return-tv-broadband


Make sure you get and keep proof of posting when sending this off.

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