Return Sky Broadband equipment - address change

[ayas]

I'm due to return my Sky Broadband as my contract is ending on 14 September. As I've now moved houses and I'm living abroad, I asked for the return packaging to be sent to my friend's house and provided the address.

I've just looked at the shipping/order summary for the equipment return box and it says 'awaiting dispatch' but has my previous address. Is there a way to update the address given it hasn't been dispatched? This is a problem because my lease for the house has now ended. 

[Daniel0210]

@ayas 
If you’ve successfully cancelled your subscription your friend can use any packaging as long as it’s secure and he/she may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

They need to keep the  proof of posting safe and indefinitely and if they use Royal Mail’s collect from home service, keep a record of the tracking number.