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Discussion topic: Retuning broad equipment
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This message was authored by: Ant1382
Message posted on 14 Jul 2025 11:50 AM
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Retuning broad equipment
Broadband equipment already returned when the engineer installed new broadband he took the old equipment with him
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Jul 2025 12:11 PM
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Re: Retuning broad equipment
The engineer shouldn't have taken your equipment as it up to you to return it via Royal Mail so it can be tracked, so have you been asked to return it or have you been sent an email saying you have not returned it. Either way you will have to call Sky and explain this to them.
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