Discussion topic: Reschedule today’s appointment
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Message posted on 06 Jan 2026 09:38 AM
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Reschedule today’s appointment
I need to reschedule my appointment today. I am not well. It seems impossible to get in contact with the engineer. I don't want them to waste a journey.
How do I reschedule? On the app it says I can't and need to get in contact. But when I call or use the Bot chat it takes me back to the same place.
I have been in many circles this morning!
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Message posted on 06 Jan 2026 09:41 AM
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Re: Reschedule today’s appointment
You could try here:
https://www.sky.com/ordertracking
But do not Sky are known to charge a £25 late cancelltion fee if you are able to do this.
Are you actually due to have an engineer visit your property as some work like activations can be done away from your home.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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