Promised a call today from sky broadband engineer to book a time. Promised at 11am that someone would be in touch within 2 hours. No one has called. This has been ongoing for 6 days! Need a broadband engineer visit.
No, new installation and phoned to get an engineer out. Sky engineering team were to phone earlier today to arrange a visit but waiting now 7 hours for a call back!
The call wouldn't be from an engineer. If Customer Services haven't rung you back you'll need to instigate another call to Sky.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
