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Discussion topic: Replacing Sky router instructions

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This message was authored by Tew+Piero This message was authored by: Tew+Piero

Replacing Sky router instructions

For the last few weeks I'm having big issues with Wi-fi in the house. My router is in a cupboard (I'm working on changing this) as BT thought it would be a good idea to put it in there. I tried an Eero mesh to extend my wifi in he house and garden for the summer but that was causing some issues. I have disconnected all of them now but I am now having more issues.

I have a CAT 6 cable running from the openreach box, out of the hosue, alongf the wall and back in that then goes in to a TP LInk swithc box. From that I have SKy Q and PS5 connected.  My PS5 is cabled but I was getting issues with that as well so I have changed the CAT5 cable to CAT 6 and this has helped a lot. Cabled connections are now all ok. 

 

It's the Wifi that has issues. All my Alexa devices are always disconnected when I wake up in the morning and my phone disconnects all the time, especially when I go upstairs. I've tried keeping the door of the cupboard open to improve signal and that help for a while but then same issue. 

 

I am looking to get the box out of the cupboard and in to the lounge but am also looking to replace the router. Does anyone have instructions of how to do this if I was to choose an Asus routher? I'm guessing I need to keep the sky routher connected as well or can I just replace it?

 

Would any of the above cause wi-fi issues and should I change anything??? 

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Tew+Piero
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This message was authored by Tew+Piero This message was authored by: Tew+Piero

Re: Replacing Sky router instructions

I should mention that I now have Sky broadband, 500mb, Ultrafast. 

 

Thanks

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Replacing Sky router instructions

Posted by a Superuser, not a Sky employee. Find out more

@Tew+Piero 

If you've already got a Cat6 cable running out of the cupboard into a switch why dont you just connect an access point to that switch and use that for your WiFi?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Tew+Piero
Topic Author
This message was authored by Tew+Piero This message was authored by: Tew+Piero

Re: Replacing Sky router instructions

You mean connect the Eero to the switch? Would that mean using it as a bridge?

 

 

This message was authored by TomThumb5ive This message was authored by: TomThumb5ive

Re: Replacing Sky router instructions

@Tew+Piero  There is no operational reason to keep your router in the cupboard.

 

As you are on a FTTP connection & allready have your cat6 in place. If the location is more central / convenient etc

 

 You could try ont > Ethernet (location with your sky Q / PS5) to sky router wan port > lan Ethernet to PS5 / Sky Q  & TP-Link switch 👍

 

Tom...

Sky want us to believe in better
BELIEVE =accept that (something) is true, especially without proof.
BETTER = of a higher standard, or more suitable, pleasing, or effective than other things or people:

Sky Q & 2 mini’s
SR203 router. > Replaced with ASUS XT9’s with a TP-Link TD-W9970 modem
Sky superfast 80/20 :sort of, 63-75/15. Devolo 1200 wifi > Replaced with cat 6
Sony KDAF8 65 oled.
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