Repeated connection issue

[BramJohnston]

I am repeatedly having network issues, the Home Screen won't load, no apps are available and nothing will load on any device. But if I ever try to check the signal using the sky app it says everything is fine? How can it be fine when the signal check is the only thing that loads?

[Tom-W19]

Hi @BramJohnston 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now due to no further response. If you still need help, please let us know so we can re-escalate this for you. Thanks.