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Discussion topic: Repeated Disconnection same time every day

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This message was authored by StuartR2D2 This message was authored by: StuartR2D2

Repeated Disconnection same time every day

We were moved over to Sky Fibre earlier in the year and its been fine until the last 3 days. Last 3 days we've found the connection has dropped out at the same time every day, around 1pm. A reboot of the router does the trick and all 4 lights come back on with service resuming as normal.

 

Is this typical behavior? Makes it difficult to manage the wifi at home if I am away.

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This message was authored by JimM1 This message was authored by: JimM1

Re: Repeated Disconnection same time every day

@StuartR2D2 Not typical behaviour of the router, it would be helpfull if you could record the router led's

status, type of router, and if it is connected to an ONT the led's status of it also. You may not see all of

those if you are not there when the issue happens, but you should be able to do the router.

Router log may indicate issue, but you may not be able to connect to see the status.

If connected to an ONT try just to remove the Ethernet cable then reconnect it and see if the broadband works after that scenario will save you having to switch off/on.

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