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Discussion topic: Reduced download speed

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This message was authored by: BrianGribben

Reduced download speed

I installed the new hub today, and am only getting 212mbps instead of the contracted 500mbps
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This message was authored by: TimmyBGood

Re: Reduced download speed

Posted by a Superuser, not a Sky employee. Find out more

@BrianGribben 

 

The Guaranteed Minimum Download Speed for Ultrafast 2 is 400Mbs over the optical fibre and ethernet cable as far as the Hub.

 

The Enhanced Wall to Wall WiFi Guarantee is a whole 25Mbs on the same broadband service as long as the WiFi Max subscription supplement is on the account.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: JimM1

Re: Reduced download speed

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