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Discussion topic: Red light on router

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Avatar for Morgs11
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This message was authored by: Morgs11

Message posted on ‎08 Jul 2026 05:37 AM

Red light on router

There are 3 green lights and the 4th is red. I have switched the router off and left it for 1 minute before switching back on. It has remained the same 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎08 Jul 2026 07:34 AM

Re: Red light on router

Posted by a Superuser, not a Sky employee. Find out more

@Morgs11 

This link explains the lights on the various hubs

https://www.sky.com/help/articles/hub-lights-explained-start 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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Avatar for JoyMerriam
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This message was authored by: JoyMerriam

Message posted on ‎13 Aug 2026 07:29 PM

Re: Red light on router

I have the same issue and the link posted below doesn't help

tks you to contact broadband help and I ve been going round in circles and no help

says there is a problem with wi fi but provides no fixes

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