Discussion topic: Red PON light

This message was authored by: Klara2811 · ‎09 Jun 2024

Hi I had my WiFi installed Friday and today it has just gone off. It is sky max fibre and the openreach box installed on my wall is flashing a red PON light. Any ideas?

This message was authored by: Atb93 · ‎09 Jun 2024

Hey we’ve have the exact same issue read about it apparently it's an openreaxh issue not a sky issue

This message was authored by: cookiemonsteruk · ‎09 Jun 2024

@Klara2811

What colour is the los light?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Klara2811 · ‎09 Jun 2024

My LAN and power lights are both green and my router is flashing green

This message was authored by: Klara2811 · ‎09 Jun 2024

Have you been told whether it will be sorted ?

This message was authored by: cookiemonsteruk · ‎09 Jun 2024

@Klara2811

It does sound like an issue with the openreach network.

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

Discussion topic: Red PON light

Red PON light

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