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Discussion topic: Red PON light with hub flashing green

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This message was authored by: Tony188

Message posted on ‎04 Apr 2025 11:17 PM

Red PON light with hub flashing green

20250404_225705.jpg

 intermittent red PON light every few days. Spent an hour on the phone today as channels were buffering. Told all sorted now as every step was taken. However I'm not sure as this photo was taken at 10.30 tonight. Any ideass

 

 

 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎05 Apr 2025 05:40 AM

Re: Red PON light with hub flashing green

Posted by a Superuser, not a Sky employee. Find out more

@Tony188 

Have you tried powering it off then back on again as per this:

 

https://www.sky.com/help/articles/optical-network-terminal

 

If you have then you will need to call Sky and report it to them.

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