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Discussion topic: Really slow internet

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This message was authored by: Beesbees

Really slow internet

I’ve never had any issues but a couple of weeks ago my broadband started dropping out and going really slow - like really slow. A minute to send a photo on what's app slow. 

 

i checked the box and it had a white light on it so I reset it. Problem hasn't resolved.

 

i did an internet speed test and was shocked as the results were :

 

0.09 mbps download

1.19 mbps upload  

 

I just logged here and sky did a broadband check as and said everything is fine when clearly something is very wrong somewhere.

 

any ideas pls?

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This message was authored by: caesarome

Re: Really slow internet

Posted by a Superuser, not a Sky employee. Find out more

@Beesbees 

Was it this line test that you ran:

 

https://www.sky.com/help/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-slow-...

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