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Discussion topic: Really bad internet

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This message was authored by: Daniele2

Really bad internet

After contacting Sky, the employee advised me to switch to a supposedly much better internet service because the one I had was very slow. However, after switching to this "better" service, my internet has become even worse. I've been experiencing frequent network outages, extremely slow speeds, and overall very poor internet quality. I'm very dissatisfied and would like a solution to this issue.

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This message was authored by: cookiemonsteruk

Re: Really bad internet

Posted by a Superuser, not a Sky employee. Find out more

@Daniele2 

 

Could you post your router statistics

as shown below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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