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Discussion topic: Reaching Sky withoit telephone

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This message was authored by Amhukvv This message was authored by: Amhukvv

Reaching Sky withoit telephone

I urgently need to reach Sky. I dont have a telephone at the moment. The Chat is not there anymore. It was blocked for me i dont know why. Blocked during a conversation to help me. Just joined Sky and horrible experience. Nothing is working. Despite entging everything perfectly perfect, Account Number, postcode, enail, still my new Sky ID does not Link to the contract. They have Not even given me and contract which I am desperately trying to see. I can't. No contract but they take my money!!! Im so desperate, crying here. Only Stress.
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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Reaching Sky withoit telephone

Posted by a Sky employee

Hi there @Amhukvv , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Reaching Sky withoit telephone

Posted by a Sky employee

Hi @Amhukvv 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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