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Discussion topic: Re-ordering router

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Avatar for Haggis35
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This message was authored by: Haggis35

Message posted on ‎16 May 2026 09:02 AM

Re-ordering router

My router order was cancelled.  (Ordered 30/4 but didn't arrive in time for installation yesterday) My calls to Sky fail (am assuming blocked). They keep saying to call but every number I call fails.  I would like to ensure they are re- ordering a router as I require broadband for other applications in my home.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎16 May 2026 10:13 AM

Re: Re-ordering router

Posted by a Superuser, not a Sky employee. Find out more

@Haggis35 

Whrn day it was cancelled what has happened so did Sky contact you via email about its delivery and what if anything g shows here about it:

 

https://www.sky.com/ordertracking

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