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Discussion topic: Re-occuring broadband fault

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This message was authored by: Col261

Re-occuring broadband fault

Following an engineer's recent visit, a broadband fault has re-surfaced. Flashing middle orange light on the modem and an error message on the phone display... Check line...
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This message was authored by: caesarome

Re: Re-occuring broadband fault

Posted by a Superuser, not a Sky employee. Find out more

@Col261 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

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