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Discussion topic: Re book appointment

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Avatar for JudithMalkin
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This message was authored by: JudithMalkin

Message posted on ‎19 Jun 2026 12:17 PM

Re book appointment

I Had to cancel a visit by an engineer this week and would like to re book please

 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎19 Jun 2026 12:22 PM

Re: Re book appointment

Posted by a Superuser, not a Sky employee. Find out more

@JudithMalkin  You can't do it via a public community, you'll either need to do it online if the option is there or call Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎19 Jun 2026 12:23 PM

Re: Re book appointment

Posted by a Superuser, not a Sky employee. Find out more

@JudithMalkin 
You may not be aware but you haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.

See the 'reschedule' section in this link

https://www.sky.com/help/articles/sky-broadband-engineer-visits 

 

If the original appointment was for today or tomorrow you will likely be charged £25 if you changed it giving little notice.


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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