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Discussion topic: Re: Scam Email?

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This message was authored by: Danutz27u

Re: Scam Email?

 

 Good afternoon. I was looking to move to an internet company. And I found a website I added some details. And after two minutes they called me. I chose a subscription of £26 a month. and sent me an email that looks like sky. And I did direct debit. What is to be done? Thank you.  And on August 19, a team with the installation should come. Is it true or is it scam? 

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This message was authored by: caesarome

Re: Scam Email?

Posted by a Superuser, not a Sky employee. Find out more

@Danutz27u 

Your post is a bit vague as to who you signed up with so was it the Sky website at Sky.com ?

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This message was authored by: JimM1

Re: Scam Email?

@Danutz27u If it was indeed sky then confirmation etc would have arrived on a similar as below, if you are NOT dealing with sky and a third party then you may wish to look at what was e-mailed to you!

 

Sky<sky@ with other details following behind the @ symbol so look at it!
 
 
 
 
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This message was authored by: Danutz27u

Re: Scam Email?

 

 

 

 

 

Hello Daniel,

 

 

 

You'll soon have Sky Broadband powering your 

 

 

 

We can't wait for you to experience our fast and reliable broadb

 

 

 

Track and manage your order now at sky.com/m

 

 

 

Your Sky Broadband will be activated on 19 Aug

 

 

 

This date is provisional, we will let you know once it's confir

 

 

 

Here are a few things you need to know before installing your Full Fibre Sky Broadb

 

 

 

 

If you rent, make sure you get the landlord's permission. We may need to drill a few small holes to connect the fiber cables to your hom

 

 

 

You or someone you trust will need to be there on the day. This is simply to help make certain decisions with our engineer about installing the new ki

 

 

 

If you already have an ONT (Optical Network Terminal - a small box which connects the fiber cabling from outside to your Hub), it may need to be replaced during your installation appointmen

 

 

 

The engineer may also need to do some checks outside your home before your installation date. This is all part of the process, and you won't need to be around while these checks are d

 

 

 

Making online calls with Sky 

 

 

 

As part of your Sky Talk service, you'll be able to make and receive online ca

 

 

 

Simply plug your home phone into your Sky Broadband Hub once your service is activated. We'll send you step-by-step instructions to help things go smoot

 

 

 

If you have a healthcare or medical alarm, you must test this once your service has been installed or activated. Here's where you can find out more about healthcare and medical ala

 

 

 

We're here to h

 

 

 

For 24/7 support with your broadband, including how to track your order and get set up, head to sky.com/broadband-supp

 

 

 

Thanks for choosing

 

 

 

Your Sky 

 

 

 

Please do not reply to this email as it is an unmanned mail

 

 

 

Please add sky@ notifications contact sky to your address book or safe sender list. This email was sent to you by Sky UK Ltd 2025. Sky UK Ltd (company number 02906991) and Sky Subscribers Services Limited (company number 02340150), Grant Way, Isleworth, Middlesex,. Sky Subscribers Services Limited is an appointed representative of Sky UK Limited which is authorised and regulated by the Financial Conduct Autho

 

 

 

Privacy Po My Sky app available on compatible Apple and Android devices. Requires broadband/3G/4G (charges may apply). Compatible device and software requirements at www.sky.com/help

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This message was authored by: Danutz27u

Re: Scam Email?

 

 Email is similar to the sky. Only that email sent is that scam. I'll wait until the 19th to see what happens. I've already been with the bank waiting for the next step. 

This message was authored by: JimM1

Re: Scam Email?

@Danutz27u Why have you NOT called sky CS, they will confirm ANY contact that has been made, reached out to you by ANY off the sky teams, did so myself yesterday and posted up earlier in another posting!

This message was authored by: caesarome

Re: Scam Email?

Posted by a Superuser, not a Sky employee. Find out more

@Danutz27u 

You still haven't answered my question about what website you placed this order on ?

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If someone has helped you then please click on the LIKES button in their post.
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This message was authored by: Danutz27u

Re: Scam Email?

This message was authored by: JimM1

Re: Scam Email?

@Danutz27u You may wish to go look! taken from your link and private secure protection applied!

 

 

https://swapmybroadband.com/privacy/

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