Discussion topic: Random disconnect
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Message posted on 08 Mar 2026 07:59 PM
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Random disconnect
Just been cut off restarted the box nothing happend ? Any ideas
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Message posted on 08 Mar 2026 08:08 PM
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Re: Random disconnect
Same here in Birmingham
Message posted on 08 Mar 2026 08:10 PM
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Re: Random disconnect
Message posted on 08 Mar 2026 08:22 PM
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Re: Random disconnect
All see below and then later do the service check from the link, needs an hour or so after for area faults to show.
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
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