Question about Full Fibre Installation

[Lun417]

Hello,

Yesterday we had an Openreach engineer at our house installing the ONT and the Customer Service Point but we don't have access to full fibre just yet since Openreach hasn't installed the fibre connection from the pavement to the house. 

Im just wondering when we should expect Openreach to install the connection from the pavement to the CSP on the side of the house? The reason i'am asking is because Sky hasn't given any dates for this part of the installation. 

[Addie15]

Hi there, Lun417. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147