We had full fibre installed today, everything in the house working ...we have changed to wap2, unplugged, reset , tried hanging from 5hz to 2.4 ....nothing is working .... iv been on it all day ..its showing up in the app , connecting saying server time out or something to that effect ..
Hi there @Evie0202. Sorry to see that you've been experiencing issues with getting connected to your broadband since having it installed. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
