Proxy or unblocker

[Jp82]

So I'm having issues with netflix. When I am on WiFi some shows are not available which are available on my phones network (02) I down load the series I want to watch and the log back on to WiFi and I get a message saying the network (sky) is using a proxy or unblocker. Not sure why, as I don't have a VPN on my phone, never had one. Weird that works fine on phone network but not sky wifi

 

[Tom-W19]

Hi @Jp82 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks