Problems with internet

[Smyth2]

I've just set up with sky it was turned on Thursday 27 August but we've had issues since it all shows it running but is slow drops out and there's delays on speech in films and will go off doesn't work properly with our devices as lagging it's showing good but it isn't I'm suppose to have some kind of thing I have on my contract where I'm guaranteed internet in all rooms which I pay £10 extra a month for and it's useless or I have not got it I'm really annoyed because we rely on internet for work and it's making it very difficult if you cannot help i will have to cancel 

[Coley-W95]

Hi there @Smyth2 Welcome to the Community forum. Sorry to see that you've been experiencing some issues with your broadband. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141