Problems with WiFi and streaming

[Rachelcleary]

Every day we have to turn our sky tv box off and on as the tv freezes.  The WiFi is the house is bad if more than one person is using the internet and every morning I struggle to use any streaming as the scream sticks at a low percentage loading. 

[Mr+Flibbles+86]

Hi there, @Rachelcleary  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Rachelcleary 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.