Problems accessing samba server

[ArronScotney]

Hi all,

I work from home using a VPN. Since installing Sky Fibre broadband last week, I have been unable to access one of the crucial work systems - a shared drive aka samba server. Work IT have been investigating for days and tried many things but nothing helped. The issue only occurs when on Sky wifi - I have checked on other networks or in other locations, no problems there. 

Any advice would be highly appreciated.

[TimmyBGood]

@ArronScotney 

If you have a white Max Hub, the issue may be related to the use by Sky of Map-T IPV4 address sharing.

[ArronScotney]

Cheers @ArronScotney, So how do I solve that issue with Sky mate? Is it as simple as asking them to change that set up? I do have a why Sky hub. 

[TimmyBGood]

@ArronScotney 

Yes, it needs to be done at their end