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Discussion topic: Problem with router and 5g

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This message was authored by: Fed_up_91

Message posted on ‎18 Nov 2024 05:31 PM

Problem with router and 5g

Please help. A while ago, I split the SSID's for 5g and 2.4g for gaming purposes. It has been fine for over a year. For some reason today, 5g isn't working on any device, and 2.4g is extremely limited, so we're unable to game and only have access to YouTube and Netflix.

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎19 Nov 2024 11:29 AM

Re: Problem with router and 5g

Posted by a Superuser, not a Sky employee. Find out more

@Fed_up_91 

I would first start with a factory reset which would be holding the reset button on the rear of the hub for 30 seconds.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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