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Discussion topic: Problem with my broadband hub
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This message was authored by: Keiran_1987
Message posted on 12 Jun 2026 08:38 PM
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Problem with my broadband hub
Its showing there's an issue with my sky hub it always doesn't connect too through my phone and my TV is sometimes buffering because of this plz sort this out
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Jun 2026 10:15 PM
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Re: Problem with my broadband hub
Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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