Problem with connection

[Mykellen]

The wifi its too slow sometimes ots down for good while.

[JimM1]

@Mykellen Do you see anything?

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start