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Message posted on ‎02 Aug 2025 03:11 PM

Problem downloading to Kindle

Since Sky upgraded my Broadband I cannot download books from Amazon.  When I try to reconnect it won't accept my password.  I am using the correct password.

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood Answer

Message posted on ‎02 Aug 2025 06:23 PM

Re: Problem downloading to Kindle

Posted by a Superuser, not a Sky employee. Find out more

@Jewelnan 

 

With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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Avatar for TimmyBGood
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What's this?
Superuser
This message was authored by: TimmyBGood Answer

Message posted on ‎02 Aug 2025 06:23 PM

Re: Problem downloading to Kindle

Posted by a Superuser, not a Sky employee. Find out more

@Jewelnan 

 

With a white Max Hub you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub settings in the My Sky app.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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