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Discussion topic: Problem adding Sky broadband to TV account

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This message was authored by: ADIE2805

Problem adding Sky broadband to TV account

Hi,

 

I am currently trying to add Sky broadband to my Sky TV account via a link from Giftcloud(excellent deal btw). However, even though I only have Sky TV, it is asking for my current landline provider, which I don't have one. There is no option to skip this question so it's not possible to continue with the purchase. 

Is there a way around this, thanks.

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This message was authored by: JimM1

Re: Problem adding Sky broadband to TV account

@ADIE2805 So you currently have no broadband with anyone is that correct?

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This message was authored by: ADIE2805

Re: Problem adding Sky broadband to TV account

Yes, that's correct.

 

This message was authored by: JimM1

Re: Problem adding Sky broadband to TV account

@ADIE2805 Then you will either have to contact sky or the affiliate to see what can be done!

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