0
Discussion topic: Power cable is missing
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: ZornitsaIndzho
Message posted on 26 Jul 2026 11:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Power cable is missing
My broadband is scheduled for activation, but the Openreach ONT box (the white fibre box on the wall) does not have a power cable. The house simply doesn't have it.Please let me know how you can help with this.Thank you!
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 26 Jul 2026 12:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Power cable is missing
This will need reporting to Sky but you might need to wait until after the activation has taken place before doing this.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: ZornitsaIndzho
Message posted on 26 Jul 2026 12:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Power cable is missing
I am trying to contact them vie online chat but nobody replies. Maybe because is Sunday. I will try tomorrow. Thanks for the advice
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page