Discussion topic: Potential fraud?
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Message posted on 17 Jun 2026 03:42 PM
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Potential fraud?
So, I had a knock at the door today, from a person dressed in a Sky uniform with a Tablet
Offering that Sky were upgrading everyone to Fibre
Asked for my name, when it came up with nothing, he asked for my sky account number.
We got through to the next stage and Openreach showed that it was unavailable in my area, so he would have to screenshot my details and send them to Openreach to get sorted
He also asked for the second half of my bank account number
Like an idiot, I obliged, he seemed legit, and now I'm worried I've given up my details
I've put a temporary freeze on my bank account but is there anything I need to do to my Sky account?
I can't seem to find a customer service line to speak to anyone to ensure my account and billing info remains safe
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All Replies
Message posted on 17 Jun 2026 03:45 PM
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Re: Potential fraud?
It's possibly part of this
https://www.sky.com/help/articles/door-to-door-sales
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 17 Jun 2026 03:46 PM
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Re: Potential fraud?
Thank you,
I was just reading that on another thread
It just seems odd that they'd ask for my bank account details
Message posted on 17 Jun 2026 03:53 PM
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Re: Potential fraud?
I thought they only asked for the second part of the bank account number?
If you're still concerned give Sky a call by dialling 150 free from your Sky Talk landline.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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