Poor wifi

[Winckle]

I contacted you last week 7 days ago you were supposed to look into my poor connection to the other areas of my home my ring door bell has no WiFi connection anymore it used to be ok now I can't get anything its only 30 steps from my server I have had no response from you regarding my complaint 

[Daniel0210]

@Winckle 
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

If you've made a complaint Sky have up to 6 weeks to resolve it before you can request a deadlock letter allowing you to take it further.