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Discussion topic: Poor wifi

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This message was authored by: Soujen

Poor wifi

Hi

I'm honestly sick to death of the continuous WiFi issues with Sky. I have to reset my sky Glass and other devices multiple times a day just to be able to watch tv. I have contacted sky multiple times, had visits from engineers who have said that everything is fine, the booster is in the perfect spot etc all for the same issues to continue. I know it's not an internet issue as I have no problems when wired in and I know it's not a glass issue as it's impacting my mobile and other devices. Does anybody have any ideas on how to help/fix this issue? Any help would be massively appreciated! 

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This message was authored by: peter-marlow+1966

Re: Poor wifi

Posted by a Superuser, not a Sky employee. Find out more


Soujen

What speed is your broadband to your hub, and how many other devices do you have connected to it ?

I have 2, 55inch sky glass tvs a 43 inch lg smart tv, a puck, a freesat box, xbox, personnal computer, laptop, tablet, video doorbell, 3 moblie phones, a smart meter, 3 alexers and have no problems with my broadband from sky, i am on full fiber to the house 900mps as i have a busy house, i have all 3 tvs and the puck all connected by ethernet cables more stable than wifi

P c marlow
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