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Discussion topic: Poor wifi speed

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This message was authored by: Rico8

Poor wifi speed

I moved from BT to Sky a few weeks ago and was promised very high broadband speeds. Unfortunately, I'm not receiving good results at all. I just checked on the Sky website and it tested my speed and registered a high number but we're not experiencing that in the house at all. What could be causing such poor speeds and connection? 

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This message was authored by: TimmyBGood

Re: Poor wifi speed

Posted by a Superuser, not a Sky employee. Find out more

@Rico8 wrote:

 What could be causing such poor speeds and connection? 


If sufficient speed is arriving at the Hub but not seen on client devices then it's almost always down to the local wireless environment and what we suspect are the wayward characteristics of the Max Hub.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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