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Discussion topic: Poor wifi signal

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This message was authored by: ShajiValappil

Message posted on ‎18 Sep 2026 11:04 AM

Poor wifi signal

Hi, My wifi connection keeps dropping. I font think im getting the minimum guaranteed wifi speed. I would like someone to assist with this plz
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎18 Sep 2026 02:57 PM

Re: Poor wifi signal

Posted by a Superuser, not a Sky employee. Find out more

@ShajiValappil first look at the lights on your Sky hub to see if the connection tonthe exchange is up and use this guide https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: ShajiValappil

Message posted on ‎19 Sep 2026 12:02 PM

Re: Poor wifi signal

The light is white. Im getting the signal, but the quality is poor for a gigafast network.

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