Poor customer service

[Fedup46]

what's the best way to complain about the truly awful customer service from Sky. I have had nothing but problems since going onto Full Fibre Broadband. I find their so called Virtual Assistant system incredibly frustrating, I'm experiencing an erratic, virtually non functioning Wi-Fi link for my main desk top computer. None of the online checks solve anything, one of my booster pods refuses to link up t,o the system.

Help

[AceRimmer]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141