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Discussion topic: Poor connection

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This message was authored by: Steph190

Poor connection

Hello, unfortunately, our WiFi is frequently dropping out which results in us having to use 4G. I have checked everything suggested online, but there has been no change. Can we please get a booster?

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This message was authored by: caesarome

Re: Poor connection

Posted by a Superuser, not a Sky employee. Find out more

@Steph190 wrote:

Can we please get a booster?


If you have Wi-Fi Max on your account then Sky will loan up to 3 pods (boosters) as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.


Alternatives are homeplugs or your own mesh network.

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