Poor connection

[Raph12]

One of my device has poor connection, why is this?

[Raph12]

Ipad 10.2 7 generation

[JimM1]

@Raph12 Is it only the iPad with the problem, how do you know it's a poor connection?

[Raph12]

Yes only Ipad. I did WiFi check and all others devices were fine

[JimM1]

@Raph12 Is it the first time that the iPad has been on the sky network, have you switched off the iPad since you connected it, unless the iPad has jumped onto the lower frequency band it should be up there, you do not even say what speed you have with it so is it just low number off bars, does it go quick when you go near the hub???