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Discussion topic: Poor connection

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Avatar for Louise541
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This message was authored by: Louise541

Message posted on ‎03 Jun 2024 12:05 PM

Poor connection

The connection is very slow and at times will not connect. Due to this people are having to use there data within the house. Please can this be looked into ASAP. 

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎03 Jun 2024 12:06 PM

Re: Poor connection

Posted by a Superuser, not a Sky employee. Find out more

@Louise541 

 

Can you post your router stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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